Home Forums General Discussion The New Site, and Previous Content

This topic contains 45 replies, has 21 voices, and was last updated by  George Of Six 1 year, 10 months ago.

Viewing 15 posts - 16 through 30 (of 46 total)
  • Author
    Posts
  • #2121

    Jim W
    Member

    Just who is the one who is full of hate that I should be on the look-out for?

    #2125

    Mrstoney
    Member

    To my surprise this Monday morning, a new look. Looks ok. Let’s hope the information continues to flow.

    #2127

    J. Reble
    Member

    Well, let’s start that flow of information Globalstreams.

    What are the details to the new Trinity upgrade price of $1995?

    Will further software updates cost more money?

    Do you get the $200 off the Firewire card with a $1995 upgrade?

    Is the June 30th deadline on the $1995 price or the $200 discount for the firewire card?

    How much is the firewire card and when will it be available?

    How does the firewire card function specific to input/output, audio, & swithing?

    What is improved in the new build that the firewire card will require?

    Is there a hardware switcher in the works?

    Is there a solution to the 6 second -(256MB) video limitation coming out?

    Will there be a charge for technical support for paying customers using the latest software?

    Will there be a charge for Internet support for any Trinity or GC users?

    When will the technical information from the previous forum be available to assist users with support issues on their own?

    Thanks for your prompt response to these questions, which I’m sure, are on everyone’s minds.

    #2128

    mdabbs
    Member

    Here are some details on the current upgrade, as well as other happenings…

    The $1995 upgrade includes a new skin, new software, and an upgrade key card. More details are here (Note 2 at the bottom tells what’s not included in the software only upgrade)

    Currently, future software upgrades are free. All existing upgrade customers, regardless of which upgrade package, will receive 2.8. I don’t have a definate answer for anything beyond that (3.x).

    The $200 discount for the FireWire card (DVIO) applies to all upgrade packages.

    The June 30 deadline date applies to the $200 discount – The normal prices for DVIO will be $1195 and will ship July 1. The $200 discount is basically a pre-order discount.

    The DVIO card will handle audio/video and deck control. From a switching standpoint, it will look like any other input card. It will act similar to the frame syncing composite card. The DVIO card can also function as an output card with the same capabilities. The limitation is that it can only be input or output, (selectable through software I believe), not both at the same time. In other words, you can digitize your content to TM from a DV deck, then switch the card to output and assemble to it.

    There’s nothing in the new version (2.8) that requires a DVIO card. The DVIO card will require 2.8. The 2 main new features of 2.8 are the timeline flattening and export to AVI.

    The hardware surface switcher is in the works. We’re working on the software that will allow a 3rd party vendor to build the device. We haven’t decided on who the 3rd party is yet but I hear there have been negotiations with a few.

    There’s still no solution for the memory limitations. I’m sure its still on the road map. There are essentially two ways to fix this: more memory on the cards or paging effects through the existing memory. I’m not sure which way would be implemented and I’m sure that is still undecided. The Timeline flattening will help this in many areas.

    The software only upgrade does not include tech support. This would cost an additional $150 per incident or $1000 for a 10-incident pack. There will be no fee for access to this forum. The rest of the support site requires registration of your hardware via the serial number of either your Trinity, your GlobeCaster upgrade key card, or a true GlobeCaster system. Once registered, you have access to the knowledgebase and downloads.

    The Trinity Central content is being filtered as I write this. We have two techs that are going through each forum and collecting all of the useful data. We’ll find some way to get that online again, even if we have to repost the threads as one big message. At least it will be readable and searchable. I hope the process doesn’t take longer than a few weeks.

    #2131

    Eric Pratt
    Member

    There’s also some stuff you can ransac at http://www.virtualsetworks.com/trnindex.html I wrote it way back in the day and some of it is dated, but the effects and some tutorials are still pretty good.

    #2132

    petes
    Member

    It would be nice to have more then 128MB available, but if I had to choose between that and paging, I would choose paging. The limitation I would see is load time during the paging process if two large FX/DSKs were near each other on the timeline. Both would be best though because more memory would help in the load time issue… of course then we could build bigger FX, DSKs and clipmems. 😀

    Also it would be nice if it could do a “pre-read” on the timeline and warn if it thought it couldn’t stream it in one section due to something like having 2 elements of more than 50% of the available RAM too close to each other. It should load as much as possible (from the cursor, not just the start only), and then check to see that it could unload and load new elements fast enough to keep up, based on a variable that weights the calculation to the PC’s speed. That way users could adjust the calculation to their own system for more accuracy. Just my thoughts…

    #2133

    mdabbs
    Member

    Thanks for the link Eric. You don’t mind if we repost some of that?

    Pete, I totally agree on the paging, and that more memory on each card would help. You would need it for larger effects but paging is the ultimate solution to the problem. I have to believe that the 400Mbps connection between the PC and GC is fast enough for most effects, but I could see where two large effects might be too much for it. Most of the bottleneck is in the PCs hard drive anyway so that might be an issue as well.

    I’m crossing my fingers that the paging mechanism is looked at sooner than later. Its one of the main complaints, if not THE main one, that I hear from end users.

    #2134

    Jim W
    Member

    Mike, on the website it says that the audio router is required to do audio with the Firewire card. Is this the TDM audio router that you are talking about? Does it also require that the audio mixer be installed? Does the router come only with the mixer or is it avaliable separately? I can’t recall if the router comes standard with the box.

    Thanks,

    #2135

    mdabbs
    Member

    The Audio Router we always talk about is the 34-367 that installs next to the Coordinator. I think that used to be called the TDM Audio Router, but it was occasionally confused with the TDM Audio Expander that plugged on to the back of the older Graham Patton modules, which are no longer manufactured.

    The confusion around needing the 34-367 comes because we needed a card that could route audio from the Audio Module over to the Time Machine. The Time Machine was the only card that made use of the router at the time so it was included with the Time Machine when you purchased the kit. Now, since the EO card started shipping, we have more than just the Time Machine that can make use of that card, but many existing users who received the EO did not have Time Machine so we made a separate SKU for the Audio Router. You can now purchase this card separately for currently about $250 or purchase a Time Machine kit which still includes the router.

    If you don’t have Time Machine, EO or DVIO, then you don’t need the audio router. The audio module itself is sufficient to handle audio. Its only when one of these other cards are introduced do you need the router. The router itself is not sufficient to handle audio and must be coupled with an audio module.

    #2137

    Jim W
    Member

    Does this mean the DVIO just needs the audio router (not audio mixer module) to handle audio? Also, where is the audio router installed to see if it is in place?

    Thanks

    #2138

    mdabbs
    Member

    No, the audio router requires the audio module, (AKA audio mixer). Without it, there are no audio input or outputs and no level control. The audio router is the 34-367 and would be installed in one of the expansion slots on either side of the Coordinator card. The connectors are labeled J27 and J28.

    #2139

    Eric Pratt
    Member

    Go Nuts.

    #2141

    Dupree Jones
    Member

    FYI, the espn firewall won’t let me into this forum or the GS web site. The reason is partial and full nudity and sexual images and/or text.

    I always felt some of the things Play did to their clients was pornographic (“of no redeeming social value”, as Webster puts it) but I didn’t know it extended this far. 😉 😯 😆

    #2144

    💡 Is there anything in the works that will allow the GS to take
    advantage of the power of the new supper computors. like the
    P4 s dual processors. I am thinking about upgrading my computor to one of these with w2000. I am on WNT now and wounderd if I
    would gain anything from it

    John Thomason
    JC Productions

    #2145

    dcooper
    Member

    The software is not written to take advantage of dual processors. The advantage of dual processors is in other parts of the computer like networking. We have a couple techs in support that swear by duals, but make sure that it fits your needs.

    Win2k is definitely worth getting when you upgrade.

Viewing 15 posts - 16 through 30 (of 46 total)

You must be logged in to reply to this topic.


Stay Up to Date on News and Upgrades

Whether one of the first or one of the newest in the GlobeCaster family, we will drop you a line from time to time.