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Viewing 15 posts - 1 through 15 (of 185 total)
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  • in reply to: no chroma on output #9606

    Esa
    Member

    Is that composite out from master output card or do you have a slave card?
    -Could you give the card status from “Configure ->Output settings” page of that particular card?

    in reply to: TM problems #9561

    Esa
    Member

    Just to check:
    Have you deleted directly from TM folder or from TM Backup utility?

    There has been issues with files deleted directly from TM, and thus the general recommendation is to use TM Backup utility for all maintenance actions related to TM content.

    in reply to: How to detect switching operations in GlobeCaster #9536

    Esa
    Member

    You could also use a networked laptop PC for that purpose by utilizing Windows Media Encoder. However, due to streaming latency you would be several seconds off the cue!

    My earlier post here describes this method:
    [url]https://globalstreams.com/support/forum/viewtopic.php?t=1179[/url]

    in reply to: TM does not record over 6 mins #9520

    Esa
    Member

    I do not think that low level formatting would help. If I understand you correctly, failure time is within same range regardless of the capacity usage? Then this is more like a problem in hardware – as if the controller would build heat when used and fail when certain temperature is reached.
    – To rule out that possibility, you could try removing the cover and see what kind of effect that might have. Try also opening the drive bay as much as possible without removing any cables.
    – If you have compressed air can, you could try flushing TM card and / or drives with extra air flow.

    in reply to: TM does not record over 6 mins #9518

    Esa
    Member

    Most likely you do have a drive problem there. Try recording first shorter clips until you reach that error. If it is still 6 minutes until you get that error, then it could be something else than just a bad block on one of the drives.

    in reply to: importing audio #9512

    Esa
    Member

    It is more like “rendering” than converting: when audio files are imported, GC box will create TM audio clips out of those. It is easy to forget that a MP3 file of 1-2MB expands to tens of MegaBytes when in uncompressed WAV format. All that data has to be transferred out of your PC into GC box and on TM drives. It takes a while.

    What you are asking could be done, though:
    If someone would be ready to write the code for it, I would suggest a backround task that would look at “watch folder” and transfer compatible audio & video files to GC box…

    in reply to: switcher monitors dissapear #9498

    Esa
    Member

    Try saving bin layout (right click menu on bin) once the monitors are enabled again.

    in reply to: file wben ? #9447

    Esa
    Member

    No, the Trinity cards can not appear in the computer device manager list since thery are not part of PC hardware. That “simple interface” refers to the only Trinity related card you have inside your host computer, that is the Videonet card.
    – You seem to have Videonet card driver problem, which seems to haunt so many users now. Card is not started and thus none of the Trinity applications will open.

    Videonet it a proprietary, fast networking type of connection between your host and Trinity box. Applications run inside your host, but all the video and audio processing happens inside the box according to commands adn special effect code transmitted in this channel. If you have PGM and PVW monitors on your desktop, this channel contains also “streams” related to contents of those displays. [/quote]

    in reply to: videonet driver #9439

    Esa
    Member

    What Build you are using right now?

    You can verify the Build number f.eg. in Switcher interface by right clicking the “Switcher” on Workspace.

    Reason for asking is that your earlier posts would indicate running Trinity software version, but now you say it is an upgraded Globecaster. It could be that you have missed a Build version that would have been a free while your warranty account was active.

    As to solving Videonet problems with a patch, that is unlikely to happen. This problem seems to haunt some users and none of them have been able to debug the reason. Apparently Globalstreams Support has not been able to duplicate this problem and give instructions on how to get rid of it.

    in reply to: Trinity upgrade? #9431

    Esa
    Member

    If you can use this unit in current configuration and have need for an additional one, then just an upgrade is not sufficient.
    But if there is no use for this unit as it is now, you need only an upgrade!

    Are you sure there is no Warp card in the list when you look at the ‘configuratoin’ list?
    -One Warp card is standard, so you should be able to do warping effects with one video source.

    Do you have the PGM and PVW monitors on your computer screen?
    -If not then you should consider adding Preview acard and Clip Grab card to enable that feature.

    How about audio? Do you have audio module and which version is it?
    -If you happen to have the old Graham & Patten unit, you should know that current Globecaster version does not support it anymore.
    -This becomes a major obstacle only if there is a Time Machine in the box!

    in reply to: Crashing while changing folders #9414

    Esa
    Member

    My guess is that you have a corrupted file. Changing to large picons might help just due to fact that the problematic one is out of window?
    – If so, then you should be able to find those bad one(s) by scrolling down..

    in reply to: Slow motion in Editor #9413

    Esa
    Member

    [url]http://www.realviz.com/products/rtpro/index.php[/url]

    in reply to: Character generator crashing #9397

    Esa
    Member

    You have broken font(s) in your ‘\windows\fonts’ folder!

    Open word processor, type some text and select it by ‘painting’ it with mouse. Use Font dialog to change from font to font to find out which one(s) are problematic.

    Once you know the names, you need to overwrite those font files in ‘\windows\fonts’ folder with working copies.

    in reply to: Keying Help #9388

    Esa
    Member

    It has been a while since I did Holoset keying, but try this:
    a) Make sure that you have softness & width at 0
    b) Put PGM and PVW on the same camera where you have the ring
    c) Press AUTO in the key setting

    The main problem with key is usually that the settings are not at zero when starting AUTO key search. The step b) can be questioned, but at least I THINK it was easier to find AUTO setting that way.

    Once you have the key in the right color, try carefully to open the adjustments from 0.
    Width above 10 usually doesn’t look good.
    Softness is bit more allowing, but you start to ghost out if you apply too much.

    Do not drive the ring too ‘hot’. I have the original PLAY logo adjustment dial and on that one around 7 is about right.
    -I haven’t used 10 for anything else than adding pale blue to face 😉

    Make sure that you do not have bright light direclty behind camera. With Holoset material that makes keying more difficult.

    in reply to: EXPORTING VIDEO FOR THE WEB #9382

    Esa
    Member

    You can test WM capture & streaming without extra hardware:
    [url]https://globalstreams.com/support/forum/viewtopic.php?t=1179[/url]

Viewing 15 posts - 1 through 15 (of 185 total)

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