Get the peace of mind that comes from knowing you have coverage on your core technology. As part of our continuing development of services and products, GlobalStreams has developed and is now offering an Extended Warranty Program for new and existing GlobeCaster owners.
This warranty program provides customers with optimum performance assurance by combining warranty coverage with access to on-going support services.
To qualify for the Extended Warranty Protection, your system must be a GlobeCaster, or a Trinity that has been Upgraded to GlobeCaster, carry a valid software license, and be in good working order.
The Extended Warranty includes:
- Free software upgrades, patches and fixes
- Priority overnight shipping
- 1 hour per month custom online training
- 10% off new GlobeCaster hardware
- Unlimited technical phone support via our toll-free call center number
- Unlimited technical email support
- Full one-year hardware warranty for all GlobeCaster system components including:
- Audio & Video Router
- Audio Module
- Power Supply
- Upstream/Downstream Video Processing Cards
- Time Machine
- Warp Engine
- Frame Store
- Clip Grab
- Input and Output Cards
- VideoNet Card
Don’t miss this opportunity to get the peace of mind that comes with unlimited technical support and a comprehensive hardware warranty.
To request information, or to purchase the Extended Warranty, please contact GlobeCaster Sales or (800) 788-7205 or Support@globalstreams.com.